Facilities Maintenance Operations (FMO) offers building & landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business.

Additional Qualifications and Skills

• Provide responsive customer support in all phases of custodial and related building operations.

• Must be quality focused, customer service oriented and able to routinely communicate clearly in the English language with co-workers and customers in a professional environment.

• Must observe and comply with all standard safety codes and practices and perform work in accordance with recognized industry and university standards.

• May be assigned to work independently or as part of a team under the guidance and direction of the Area Supervisor and/or Crew Chief. Must be available to respond to off-hour emergencies as needed.

• May be required to work occasional overtime in support of business needs.

• Required to wear a clean, neat uniform and maintain a professional image at all times.

• Must display and wear an ID badge at all times

Emergency Status:

• Critical Operations Personnel

Physical Requirements

• Ability to perform repetitive tasks as listed in the Duties and Responsibilities.

• Such tasks require repetitive stooping, bending, reaching and carrying, especially to vacuum, sweep and mop stairwells, perform high and low dusting or cleaning, etc.

• Must be able to tolerate dust and other airborne particles as well as approved cleaning chemicals.

• Must be able to lift and carry up to 40 lb. routinely, on a daily basis.

• May be required to lift and carry five gallon pails of cleaning liquids at various times (weighing up to 40lbs.)

Working Conditions

Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website

Additional Information

About Campus Services

Campus Services is a multi-department organization within Harvard's Central Administration providing a wide range of non-academic services to the University community. We employ more than 1,600 employees, 66% of which are front-line service and trades workers. Our workforce is also quite diverse, with employees representing 20+ countries.

We service the university by supporting Campus Operations, supporting international students and programs, bringing the Harvard Community together and our Campus Services shared services.
Learn more about Campus Services at: www.campusservices.harvard.edu

Total Rewards:

Harvard's Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. Comprehensive benefits, generous paid time-off, access to education and professional development, and a vibrant campus with abundant cultural and recreational opportunities create a competitive and compelling total rewards package. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts. To learn more about Harvard's Total Rewards program visit our page: https://hr.harvard.edu/totalrewards

Accessibility:

Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department at: https://accessibility.harvard.edu/

Salary Grade: 000

Union: 01 - Serv Emp Int Loc 615-Custodial

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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