Temporary Academic Support - EDGEupa

About the Opportunity

JOB SUMMARY:

Provide support to the management team for the Online MBA (OMBA) program. Assist the Success Manager with day to day operations that includes working with different stakeholders - learners, faculty, and course management.

This is a remote position with a need for reliable internet access, and a space to discuss confidential learner information. The hours can be adjusted but expected primarily during working hours of 8:00 am to 5:00 pm Eastern time with potential for occasional work outside of those hours.

RESPONSIBILITIES INCLUDE:

• Assist in supporting program team members with the day-to-day operation of program management.
  
• Manage student experience and provide learner support as a main point of contact, assist with learner communications and engagement.
  
• Work with team to monitor learner metrics and provide outreach and resources to struggling learners.
  
• Work with Learning & Engagement team to ensure exceptional learner experience in courses.
  
• Assist in supporting faculty during course offerings.
  

MINIMUM QUALIFICATIONS:

• Must have strong people skills and be able to effectively communicate with a broad range of stakeholders.
  
• Experience working in highly collaborative teams; strong organizational, administrative and time management skills required.
  
• Ability to solve problems, analyze data, and summarize information.
  
• Ability to build positive relationships with learners, partners, faculty, and across departments.
  
• Preference of higher education experience working in academic services, learner support, or online programs.
  

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Temporary-Academic-Support---EDGEupa_R120720







Copyright 2022 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-dd8a73a8fcd3044390c57d6b613f08b4

Return to Search Results