Major Duties and Responsibilities: Functions as the primary consultant in health insurance eligibility and enrollment by demonstrating and maintaining expertise in eligibility and enrollment rules and procedures, understanding the range of qualified health plan options and insurance affordability programs, serving the needs of underserved and vulnerable populations, and complying with privacy and security standards. Will obtain Certified Application Counselor credential.
Knowledge, Skills and Abilities:
Sound working knowledge of human services. General knowledge of demographic factors of the community served. Ability to establish and maintain effective working relationships. Must have excellent organizational skills with the ability and willingness to continuously follow-up on outstanding issues. Must be able to communicate clearly and demonstrate excellent customer service skills. Must have ability to work successfully with diverse populations. Must have ability to maintain familiarity with federal and state regulations that impact Outreach and Enrollment. Must be able to analyze financials, socio-economic and taxable household materials quickly and accurately. Must have ability to take responsibility for continuously learning new programs and concepts.
Minimum Education and Experience – Bachelor's degree in a human services field such as social work, counseling, psychology, special education, deaf education, rehabilitation counseling or marriage and family therapy from an appropriately accredited institution; bachelor's degree from an appropriately accredited institution and one year of experience in counseling or in a related human services field which provides experience in techniques of counseling, casework, group work, or community organization, or equivalent combination of education and experience.
AppHealthCare is a fully accredited district health department serving Alleghany, Ashe, Watauga counties and a Federally Qualified Health Center (FQHC) serving Alleghany and Ashe counties.
Our mission is to promote safe and healthy living, prevent disease, and protect the environment.
The Appalachian District Health Department was established in 1933 and covers Alleghany, Ashe and Watauga Counties. The health department provides many services such as high quality clinical care, nutrition services, Women Infants and Children (WIC), community health services and environmental health services.
The rebranding initiative represents our ability to continue to provide high quality patient care and essential services that are critical for the health of the public. We are committed to serving our patients and clients and ensuring the fulfillment of our mission to promote safe and healthy living, prevent disease and protect the environment.
We provide a variety of high quality services to meet the needs of our communities:
Environmental Health Services
Community Health Services
AppHealthCare accepts private insurances, Medicaid, a...nd Medicare, as well as patients without health insurance. We offer a sliding fee discount program for patients.
AppHealthCare is governed by a Board of Health and an FQHC Board, Partners in Public Health.