Fitness Center workers and Building Supervisors provide supervision to all users of the fitness center, gymnasium, activity rooms, tennis courts, and soccer field.
Team members ensure that all safety and emergency protocols are followed.
*This job position is located on the Oakland Campus and cannot be done remotely.
Team members must be punctual, reliable, responsible, outgoing, and enjoy working with the public
Arrive to work on time, wearing appropriate attire to perform duties.
Communicate absences in advance and take initiative to find coverage.
Follow procedures for opening and closing the facilities.
Greet students/staff and faculty as they enter and exit the facility; assist them with any questions or concerns as they check in.
Ensure that patrons follow policies and redirect, as needed.
Maintain a professional demeanor during scheduled shift.
Resolve concerns and escalate to supervisor, as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Provide regular, consistent cleaning and sanitizing of all exercise equipment.
Do laundry, sweeping, vacuuming, mopping; follow specific cleaning protocols.
Frequently perform a comprehensive walk through of all facility areas (fitness center, activity rooms, gymnasium, tennis courts, soccer field); quickly fix or report any safety/policy issues and address cleanliness concerns.
Take initiative to ensure safety in the facility. Promptly report maintenance and facility concerns such as broken and/or missing equipment or unsafe conditions.
Anticipate, recognize, and react to all emergencies, and provide necessary, reporting to direct supervisor. Respond to all emergencies and follow procedures in the Emergency Action Plan.
Follow all policies and procedures set forth in the staff handbook.
Perform other admin/clerical duties as assigned by Campus Recreation staff members
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age or older
Ability to pass a background check
Willing to become CPR/AED Certified (current certification preferred but will be provided)
Basic computer proficiency
Continual standing and moving throughout the facilities to accomplish tasks during shift.
Continual communicating in person, on the phone, and using apps to exchange information during shift.
Must be able to lift up to 50 pounds.
Frequent cleaning and sanitizing of equipment and facilities; refilling cleaning chemicals.
Moving in different positions, including bending and twisting, to accomplish tasks.
The expected hiring range for this position is USD $17 to USD $20 based upon the position's scope and responsibilities.
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.