Job Summary:  Checking patients in for appointments, hospital, and/or emergency room visits and accurately verifying demographics, assures all check-in procedures are completed.  Reads and interprets insurance responses.  Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.  Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures.  Communicates the purpose of and completes all necessary regulatory forms with patient.  Performs patient account receipt posting following department guidelines.  Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. Must maintain high regard for confidentiality.

Additionally, applicant will also answer and assist callers as the switchboard operator, communicate with EMS via radio as required, perform overhead and personal device paging, and coordinating/facilitating communication with healthcare providers and departments in emergent situations or codes.

Successful applicants must be: detail oriented, able to successfully multi-task in stressful situations, and communicate clearly and effectively.

Work is performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job

Job Qualifications:   High school diploma or GED required.  Prior patient access or medical office experience preferred but not required.  Must be proficient in Microsoft Office applications and able to learn and utilize hospital specific software and applications as required.

Compensation/Benefits:  Competitive wages and excellent fringe benefit program.  Salary commensurate with experience.   

About Pratt Regional Medical Center

Dedicated to being Simply the Best! Pratt Regional Medical Center provides excellent and compassionate healthcare. PRMC is a progressive medical center serving south central Kansas and the panhandle of Oklahoma. Come join us to be part of the excitement that is PRMC! We recently completed up a major building project which provides our employees a wonderful place to work. PRMC employs only the best people and with the building completion our staff will have the best of both worlds!

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