Our Technical Support area within Information Technology Services at Bluegrass Community and Technical College is in need of a part-time technical support technician at the Lexington campuses. This position will assist with general desktop support, trouble tickets, printer assistance, computer rotations, software installations, and general troubleshooting.  In addition, this position will assist students, faculty, and staff in a lab environment.

The ideal candidate will have strong customer service skills. They will also be a reliable, detail oriented, well-organized, clear speaking, hardworking, and self-motivated individual, who consistently demonstrates a positive attitude and willingness to exceed expectations in every task. The candidate must be able to work on multiple tasks at a time and be able to work both independently and within a team environment.

*Posting is open-ended and will be filled according to need.

Minimum Education/Experience Requirements:

• High school diploma/GED.
• Understanding and experience with the following is required:
  • Various computer hardware specifications
  • Computer software installations
  • Troubleshooting computer issues
  • Cleaning and maintenance of computers
  • Basic networking knowledge
  • Microsoft Office

Preferred Qualifications:

• Understanding and/or experience with the following is preferable, but not required:
  • Printers
  • Inventory management systems or spreadsheets
  • Computer management platforms such as SCCM

Please apply by completing the online application. In addition to completing the online application, you may also send a letter of interest and your resume to BL-ITTemp@kctcs.edu.