• Job Type: Support Staff - Union
• Bargaining Unit: SSA
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 21
• Salary Range: Minimum $27,880 to Maximum $27,880

Position Summary

Reporting to the Program Coordinator and the Assistant Director for Community Engagement of the Irving Institute for Clinical and Translational Research, the Senior Clerk will provide operations, logistical, and customer relations support. The Senior Clerk will work with other staff and partners to maintain and grow an environment for community-engaged research.

The Irving Institute is home to Columbia University???s Clinical and Translational Science Award (CTSA), which was launched by the National Institutes of Health (NIH) in 2006 and has expanded to over 50 academic medical institutions across the United States.

This part-time position is based at the Irving Institute???s off-campus center in Washington Heights called Columbia Community Partnership for Health. Work schedule will be Monday-Friday from 9AM to 1PM with occasional early morning, evening and weekend hours required. This is a grant-funded position.

Responsibilities

• Provide operational support: maintain supplies; manage room turnover; liaise with facilities management.
• Provide customer service in English and Spanish: meet, greet, assist and direct visitors; screen and answer all incoming calls, emails, and correspondence; manage reservations, check-in/out, process reservations and maintain scheduling.
• Carry-out bulk email and mail correspondence, maintain contact lists.
• Translate short documents from English to Spanish.
• Performs related duties & responsibilities as assigned/requested.

Minimum Qualifications

• Two years of college or completion of secretarial school or equivalent business experience, plus a minimum of one to two years of related experience.

• Candidate must be fully bilingual in English and Spanish and available to occasionally work on early mornings, evenings and weekends. 

Preferred Qualifications

• Bachelor's degree.
• Superior interpersonal, written and verbal communication skills.
• Excellent organizational skills, including attention to detail.
• Strong work ethic with an ability to work independently.
• Ability to manage multiple tasks and shift with priorities.
• Effective team player with a strong service mindset.
• Must be poised and at ease interacting and communicating with community members and leaders in addition to all levels of faculty, management and staff.
• Computer literate with strong experience in Microsoft Office (Word, Excel, PowerPoint, Access).

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

About Columbia University

Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.

Connections working at Columbia University