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Virginia Beach Friends School

Virginia Beach, Virginia

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Newkirk Family Veterinarians

Egg Harbor Township, New Jersey

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Geisinger

Lewistown, Pennsylvania

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Queens/Astoria, New York

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National Veterinary Associates

Baltimore, Maryland

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Danville, Pennsylvania

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Danville, Pennsylvania

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Pediatric Search Partners

Winnetka, Illinois

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Geisinger

Danville, Pennsylvania

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Lifetime Animal Care Center

San Diego, California

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Pittston, Pennsylvania

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Lewistown, Pennsylvania

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The Smilist Dental

Warminster, Pennsylvania

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Patient Liaison - Flex
Job SummaryFacilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances within the system and the community. De-escalates situations which may cause harm within the system and provides a comforting and supportive atmosphere to patients, representatives, providers and staff.Job DutiesCollects and analyzes patient complaint and grievance data to identify opportunities to improve patient and customer services in a collaborative role with management.Investigates and analyses pati


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