Tidewater Community College has served South Hampton Roads â“ both students and employers â“ for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCCâ™s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.The Center for Military and Veterans Educationâ™s (CMVE) Benefits Processing Office (BPO), located at the Virginia Beach campus, will support the CMVE/Veterans Affairs Offices by providing accurate and timely processing of enrollment certifications.Functional Responsibilities:Review incoming ECR forms for certification in accordance with the Dept. of Veterans Affairs and State Approving Agency.Process/certify enrollment certifications using VA-Once software. Responsible for all initial certifications for students using the GI BillÂ®. Keep records of enrollment certifications via ImageNow/Perceptive content.Send email communications to students for classes that cannot be certified for benefits explaining why and the next steps the student needs to take to get classes certified.Monitor and respond to students through several global email accounts on a daily basis.Review certifications done by CMVE staff for quality and completeness.Assist campus staff with processing drops and withdrawals, graduations, suspensions, last date of attendance and all other mandated reporting requirements.Understand the pre-requisites necessary for classes.Inform students of the need for taking the placement test.Understand and run the Academic Advising Report created in the Student Information System (SIS).Extensive knowledge of the Federal and State education benefits available, and the policies and procedures associated with each one.Ability to read, interpret and implement Virginia Community College System and Tidewater Community Collegeâ™s policies and procedures.Review all processes for continuous improvement.All other duties as assigned.
Become a School Certifying Official by completing the initial online training provided by the Dept. Of Veterans Affairs. Complete all subsequent yearly professional development requirements as mandated by the Dept. of Veterans Affairs.Excellent communications skills; oral and written.Ability to work accurately in a fast-paced environment. Have exceptional attention to detail.Ability to promote collaboration and team-work in a student-centered environment.Strong analytical skills.Proficient computer skills to include Microsoft Office suite, Outlook, Google Docs, VA-Once, and other technology used at the college.Ability to read and interpret regulations.Ability to work independently.
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.