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TruBank

Indianola, Iowa

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Patient Access Representative
Job SummaryResponsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable.Job DutiesResponsible for checking patients in for appointments and accurately verifying demographics.Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.Reads and interprets insurance responses.Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.Ensures patient recei


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