Reporting to the Associate Athletics Director for Marketing Strategies and Fan Development and Director of Ticketing, the Ticket Operations Assistant will assist in the daily operations of the ticket office. This includes, but is not limited to, customer service, in-person and telephone solicitation and relationship management, and processing ticket orders.
Assist in the processing of ticket transactions including sale print and fulfillment
Assisting with game day event management duties
Assisting with the management of the athletic ticket website
Compiling and providing detailed information on ticket sales and revenue to other offices within the Department and University
External community research and outreach for group and single-game ticket sales
Exhibiting the highest professional standards and ethical behavior with adherence to NCAA, Ivy League Conference, University, and the Department of Intercollegiate Athletics and Physical Education rules and regulations
Contributing to the maintenance of good working relationships with all members of the Department
Bachelor's degree and/or its equivalent preferred.
Must demonstrate excellent telephone, interpersonal and written communication skills;
Ability to work in a fast paced environment; work flexible hours (weekends, evenings);
experience in working with Microsoft Word and Excel .
Ability to manage multiple projects simultaneously.
Must be able to work effectively with students, faculty, administrators, alumni and the public.
Ability to work within the frame work of NCAA and Ivy League regulations.
Experience working with event or athletic ticketing operations, preferred.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.