Applications for employment will be accepted electronically only. Interested candidates must submit a cover letter, a current resume, list of references via email to Treyce.Brock@wku.edu. To ensure full consideration submit application materials by July 8th, 2022. Anticipated start date August 1st, 2022.
$1,000 stipend, paid monthly. Scholarship will cover full tuition expenses for two classes per semester. Does not cover course related fees or textbooks. The candidate must have earned a baccalaureate degree and be admitted as a full-time student in any graduate program at Western Kentucky University, effective fall 2022.
Western Kentucky University, Department of Athletics, is seeking applications for Ticket Operations Graduate Assistant beginning August 1st 2022. This is a 24-month, part-time position that reports to the Director of Ticket Operations/Director of Ticket Sales and Service. Applicants must have a commitment to and responsibility for adhering to all rules and regulations of WKU, Conference USA and the NCAA.
Primary Duties and Responsibilities:
The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted and assigned based on management discretion and institutional needs.
Processes ticket orders for season tickets and individual game tickets for Football, Volleyball, Women’s Soccer, Men’s and Women’s Basketball, Baseball, and Softball.
Manage student worker schedule and assist in training/supervising.
Manage all aspects of ticket operations for Volleyball, Baseball, and Softball.
Assist with game day ticket operations for Football and Men’s/Women’s Basketball.
Assist the Marketing Department with the planning, coordinating, and implementation of the marketing strategies for ticket sales, special promotions, and partnerships.
Assist with ticket inventory for home games and special events.
Assist management with ideas and implement them to generate ticket sales revenues.
Maintain sales database through Ticketmaster and record keeping for all prospecting activities.
Manage the Ticket Sales Customer Relationship Management software for outbound sales.
All other tasks as assigned by the Director of Ticket Operations.
Knowledge and Skills Considered Essential for Success:
Excellent written and verbal skills
Exemplary interpersonal, customer service and organizational skills
Ability to handle confidential and sensitive situations with tact and diplomacy
Keen attention to detail
Self-motivated
Experience in game operations and/or facility operations is highly desirable
Must have valid driver’s license
Must be able to use Microsoft office
Ability to lift and move athletics equipment up to 50 pounds.
Required Qualifications:
Bachelor’s degree, preferably in Sport Management or related field
Preferred 1 year of experience in a Division I athletic department
Acceptance into a graduate program at Western Kentucky University
Must have a 3.0 cumulative GPA in undergraduate studies
Western Kentucky University (WKU) is a student-centered, applied-research institution committed to providing its students with a transformative academic and social experience and to elevating its surrounding communities. Founded in 1906, WKU is the second largest undergraduate institution in the Commonwealth of Kentucky with approximately 17,500 students (32% first generation, 18% underrepresented minority) and nearly 2,900 faculty and staff employees.
Western Kentucky University is committed to empowering its campus community to embrace diversity by building equitable and inclusive learning, working, and living environments. At the heart of our mission, we seek to provide holistic education and employment experiences that prepare students, faculty, and staff to become effective scholars, contributors, and leaders in our diverse and evolving communities.
Located 65 miles north of Nashville, TN, and just over 100 miles south of Louisville, KY, WKU's main campus is in Bowling Green, KY - a city with approximately 70,000 residents. With an ethnically and diverse population, more than 85 languages are spoken in and around Bowling Green, and people from 35 nationalities call our c...ommunity home.
Western Kentucky University seeks to attract talented faculty and staff who are inspired individually to contribute to WKU's strategic plans and ongoing success. We offer comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents and take pride in providing a workplace culture that supports balancing the responsibilities of work and family life. Paid-time off for holidays, vacation and sick leave, and a tuition discount program for employees and dependents are also provided. Learn more about WKU and Bowling Green at wku.edu/about.
