Facilities Maintenance Operations (FMO) offers building & landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business.
Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned.
Maintains all assigned areas in a clean, orderly, and sanitary manner.
Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas.
Restocks restroom and kitchen area consumable supplies daily.
Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned.
Dust and/or washes furniture, walls, and horizontal surfaces.
Vacuum carpeted floor surfaces using light and/or heavy-duty vacuums.
Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points.
Strips, waxes and burnishes floors using power floor machines.
Operates heavy-duty wet pick-up machines to remove liquids from floor surfaces.
Washes interior windows and first-floor exterior windows.
May be assigned to perform residential housekeeping during Reunion/Commencement events.
Performs related duties as required.
May be required to move furniture or other heavy objects for extended periods of time.
Performs snow removal assignments including shoveling, sweeping, and applying ice melt or sand.
May be required to operate equipment, including heavy floor machines.
May be required to use ladders on a regular basis.
May be required to work occasional overtime in support of business needs.
About Campus Services
Campus Services is a multi-department organization within Harvard's Central Administration providing a wide range of non-academic services to the University community. We employ more than 1,600 employees, 66% of which are front-line service and trades workers. Our workforce is also quite diverse, with employees representing 20+ countries.
We service the university by supporting Campus Operations, supporting international students and programs, bringing the Harvard Community together and our Campus Services shared services. Learn more about Campus Services at: www.campusservices.harvard.edu
Total Rewards:
Harvard's Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. Comprehensive benefits, generous paid time-off, access to education and professional development, and a vibrant campus with abundant cultural and recreational opportunities create a competitive and compelling total rewards package. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts. To learn more about Harvard's Total Rewards program visit our page: https://hr.harvard.edu/totalrewards
Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department at: https://accessibility.harvard.edu/
Salary Grade: 000
Union: 01 - Serv Emp Int Loc 615-Custodial
A minimum of 1 year cleaning industry experience required
Basic proficiency in the English language including reading, writing, and speaking
Provide responsive customer support in all phases of custodial and related building operations.
Must be quality-focused, customer service oriented, and able to routinely communicate clearly in the English language with co-workers and customers in a professional environment.
Must observe and comply with all standard safety codes and practices and perform work in accordance with recognized industry and university standards.
May be assigned to work independently or as part of a team under the guidance and direction of the Area Supervisor and/or Crew Chief.
Must be available to respond to off-hour emergencies as needed.
May be required to work occasional overtime in support of business needs.
Required to wear a clean, neat uniform and always maintain a professional image.
Must always display and wear an ID badge.
Emergency Status Designation:
Critical Operations Personnel
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
