Parking Operations oversees the issuance of parking permits, enforcement of parking regulations and maintenance, and funding of all or new campus parking lots and garages. Parking interacts daily with students, faculty and staff, departments, vendors, visitors, and the community as they conduct activity on the IU Bloomington campus. We strive to provide a consistently positive experience for our customers. Great opportunity to work with us!
We are proud to support IU's commitment to create a safe, welcoming and inclusive environment for all who come to our campus.
Job Summary
The Office of Parking Operations maintains all aspects of parking activities on the IU Bloomington campus including permit issuance, garage operations and maintenance of all parking lots, structures, and equipment. Additionally, the Bloomington campus serves as the fulfillment hub for all IU Regional campus online permit orders.
Department-Specific Responsibilities
Provides general office support to the operations staff of the department, performing a variety of computer related tasks.
Serves as a reliable source of information for Parking Operations customer base through fielding phone calls and responding to emails.
Assists with all efforts related to parking permit online order fulfillment for 8 IU campuses.
Qualifications
EDUCATION
Required
High school diploma or GED.
WORK EXPERIENCE
Preferred
1 year of office experience.
SKILLS
Required
Excellent interpersonal skills.
Ability to effectively communicate and exchange information, with a professional customer service orientation and demonstrated ability to work well with a diverse student, faculty and staff population.
Strong organizational, time management, and multitasking skills including the ability to manage multiple tasks and priorities.
Team-oriented with the ability to recognize when tasks need to be completed, taking initiative to assist where and when needed.
Ability to perform multiple/concurrent tasks requiring a high level of attention to detail.
Ability to maintain confidentiality with access to critical university data.
Operating knowledge of standard office equipment.
Experience with Customer Relations Management tool.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Work Hours
8:00 a.m. - 5:00 p.m., Monday through Friday, with an average of 25-29 hours per week.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
About Indiana University Purdue University Indianapolis
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.
