Auburn University Athletics, a member of the Southeastern Conference, invites applications for one Ticket Operations & Sales graduate assistant position to begin in July 2022.
Opportunities and responsibilities may include, but are not limited to:
•Becoming proficient in Paciolan ticketing system including building, selling, managing inventory, online sales, promotions, communications and working with other departments such as marketing and communications to sell and promote assigned sport. •Utilization of Salesforce CRM and our partnerships with FEVO, VetTix, and StubHub to ensure our tickets are distributed in many different ways.
•Provide excellent customer service to our fans, donors, students, and outside entities.
•Responsible for working each home football event.
•Assist in day to day operations of the ticket office including inbound phone calls, answering emails, overseeing Ticket Office social media account (Twitter), and assist supervising selected basketball, gymnastics, baseball and softball events.
•Training Student Staff, equipment setup, and testing for gamedays.
•Will gain experience with our outbound sales team in strategy, implementation, and execution of sales practices. Making outbound calls for new, returning, and group sales for various sports.
Entry into the candidate pool requires:
Bachelors degree in business, marketing, advertising, sports management or related field.
Candidate must possess excellent organizational and communication skills, and a willingness to work nights and weekend hours.
Acceptance into graduate school at Auburn University is required before candidate can officially be offered the position. Position requires a two-year commitment. Applicants selected for the position must then apply for and be accepted into the Auburn University graduate school. Position includes graduate school tuition waiver and monthly stipend. To be on assistantship, a graduate student must:
be in a degree-seeking program
be registered for at least one course during each academic term of the assistantship
satisfy the minimum load specifications of the individual departments and be making satisfactory progress toward the degree
Auburn University has developed into one of the largest universities in the South, remaining in the educational forefront with its traditional blend of arts and applied science and changing with the needs of today while living with a respect for the traditions and spirit that are Auburn. The Athletics Department, in keeping with the mission of the University, and in a spirit of inclusion, encouraging diversity and equitable treatment for all, will seek to abide by the rules, to manage its fiscal affairs in a responsible manner, to educate its student-athletes, and to win championships, thereby bringing credit to Auburn and its people. The Auburn Tigers compete at the highest level of intercollegiate athletics as a charter member of the Southeastern Conference. Auburn fields 19 varsity teams with approximately 500 student-athletes supported by more than 225 full-time staff on the campus of Auburn University in Auburn, Alabama.