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Patient Advocate Specialist
This position includes the intake, investigation, follow-up, resolution and documentation of incidents and patient complaints, grievances, concerns, and inquiries at OHSU Hospitals and Clinics, including Casey Eye Institute, Doernbecher Childrens Hospital, and Ambulatory Care Clinics, satellite clinics, off-site centers and programs. Patient Advocacy : Responds to concerns brought by patients/families or staff. This activity occurs in person, in the department, on the phone, by written correspondence, by e-mail or web-site electronic conveyance, in person at various hospital and clinic venues. The Patient Advocate Specialist (Advocate) documents and investigates or facilitates the concerns of patien


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