***PLEASE NOTE THIS IS A STUDENT CASUAL POSITION***
The Resident Assistant (RA) position, within the Office of Housing Services, supports on-campus housing residents with many aspects of living in University housing. The Resident Assistants act as an extension of the Office of Housing Services in providing management support to Georgian, Bard, 154 Haven, 390 Fort Washington, and Towers 1, 2 & 3 buildings. RA???s act on the behalf of the Office of Housing Services during non-business hours and weekends. The RA???s provide peer assistance and serve as a resource that can give information and provide support and refer, when necessary, to appropriate campus resources, while planning programs and events for the on-campus residents. The RA position also attempts to design a foundation on which a community can exist that fosters open communication, neighborly respect, and assist with interpersonal issues with roommates. The RAs also provide emergency key assistance on a limited basis and serve on a daily duty rotation during evenings and weekends. In addition, the RAs assist the Office of Housing Services with large-scale processes (i.e. move-in, move-out, housing selection, etc.) and can be called to assist with administrative processes in the office during busy times.
Assist with the check-in and check-out process of residents during the academic year, which requires resident assistants to return early and stay later than their regular assigned contract/lease dates.
Attend all designated staff meetings, one-on-one meetings, training sessions, and any other meetings deemed valid by senior OHS staff to assist with professional development and job performance.
Promptly prepare reports and records as required by the Office of Housing Services (i.e. room verification reports, housing selection preparations, etc.)
Actively engage in dialogue with residents, gathering feedback on community concerns and highlights and soliciting ideas to strengthen communication and respect.
Be regularly available and visible to residents within your area of responsibility (determined by the physical location of your apartment). Act as a liaison between assigned residents and the senior staff of OHS. Respond to resident needs and concerns including being the first responder to roommate conflicts.
Participate in and assist with Housing Services processes (i.e. Housing Selection and Resident Assistant selection process, etc.).
Submit facilities work orders and other assignments in a timely manner and follow up on requests and complaints.
RAs are considered essential personnel and are required to be present to provide assistance during crises and emergencies (hurricanes, building/system failures, fire watches, student death, etc.) as long as the university and/or residence halls remain open and occupied.
This position requires availability for duty at all times and the requirement to live in housing provided by the University in order to perform the functions of the job; i.e. provide immediate and appropriate responses to campus operational emergencies.
The duty schedule is split equally amongst the resident assistant staff throughout the calendar year. Duty shifts are scheduled, 7 days a week, 365 days a year. It is expected that resident assistants respond to emergency calls, general questions and assist with campus housing emergencies.
Assist campus officials or other responsible parties elsewhere on campus when requested to do so with housing emergencies.
Respond to crises and emergencies as directed in established protocols or as directed by supervisor or other management staff.
Conduct 2 evening office hours a week in the Office of Housing Services to assist with late evening requests, mail/packages and support to students.
Update campus postings boards and remove outdated flyers.
Post departmental flyers on apartment doors as necessary with important housing information.
Conduct lockouts/key assistance to residents after hours and log in key assists into the lockout log.
Conduct health and safety inspections with a professional staff of students' apartments.
Assume responsibility for identifying, reporting, and correcting safety and security concerns; educate residents about safety and security measures. Communicate to residents about various violations related to housing policies (i.e. quiet hours, fire alarms, guest policy, etc.).
Assist the Office of Housing Services with daily administrative tasks as needed and scheduled in advance by senior staff.
Assume other duties as assigned
RA???s will complete large-scale and small-scale programs for residents on a monthly basis to include, but not limited to: welcome event after each major school check-in, major themed events, events that connect residents to the larger campus community as well as becoming involved in New York City opportunities.
Programming is expected to address the needs of all residents and will be planned by working teams amongst the resident assistant staff.
Create and send monthly newsletters to residents pertaining to important OHS updates, CUMC information, upcoming NYC events, and opportunities, etc.
Conduct virtual meetings, as needed, with residents to share updates, highlights about CUIMC and NYC.
Develop and maintain relationships with residents and university personnel
To maintain Student Casual status requires current registration as a full-time student at Columbia University Medical Center.
This position requires availability for duty at all times and the requirement to live in housing provided by the University in order to perform the functions of the job; i.e. provide immediate and appropriate responses to campus operational emergencies
In addition, RA???s must maintain a satisfactory GPA to ensure positive progression towards completion of their academic responsibilities.
Preferred that the applicant has lived in Columbia Housing for at least one year.
Preferred that the applicant has completed one year of studies at the Medical Center Campus.
Undergraduate experience as a Resident Assistant, Orientation Leader or Student Leader is highly recommended.
RA performance is reviewed on a regular basis and exemplary performance is expected.
Good interpersonal and organizational skills as well as the potential for leadership contribution to the campus community
Willingness and ability to serve as a University representative and enforce policies.
Possess an openness to work with diverse people and perspectives as well as demonstrate good oral and written communication skills.
Interest in learning more about conflict resolution/peer helping skills.
Experience working on or with a team of people and or experience working with campus or other community living environments.
Resident Assistants are expected to conduct community rounds which require staff to patrol internal and external corridors, stairwells, elevators, lobbies, walkways, laundry rooms, etc. in the act of monitoring for community safety.
Must return to campus prior to the official opening of both the fall and spring and must remain after the official closing of both the fall and spring semesters.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.