Facilities Maintenance Operations (FMO) offers building &landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business.
To advance Harvard University's mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences.
The Crew Chief is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Crew Chief fosters a welcoming, supportive and diverse workforce and environment.
Performs the following in addition to all of the duties described in the Custodian Position Description.
Under the supervision of management, issues daily assignments to custodial crew members for a building or group of buildings. Inspects and monitors the quality and timely completion of assigned work and provides additional direction, as needed. Provides training for crew members in proper cleaning methods, techniques, and building operation requirements. Requisitions custodial supplies, maintains records of work schedules and work performed, as required. Reports any employee related issues to the attention of the area supervisor. Understands the defined scope of routine custodial operations in an area and brings all customer requests for additional work to the attention of the area supervisor. Secures, distributes and tracks keys to crew members. Reports needed repairs, unsafe conditions and/or malfunctions to building operations or maintenance personnel. Regularly updates area supervisor on status of cleaning operations, resource needs, and emerging staff issues. Communicates daily with the building management team to report on work progress and discuss customer needs.
Emergency Status Designation: Critical Operations Personnel
Special Requirements: Required to wear a clean, neat uniform and maintain a professional image at all times. Must display and wear an ID badge at all times.
Working Conditions: Wear safety equipment and clothing when appropriate and/or required.
Harvard University Central Administration's commitment to Diversity, Inclusion and Belonging is rooted in our belief in drawing on the widest possible pool of talent to unify excellence and diversity. Our community strives to uphold these beliefs by honoring the rights, differences, and dignity of others and embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. We aim to foster a campus culture where everyone can thrive, a key to which is ensuring that each of us experience a profound sense of inclusion and belonging.
Salary Grade: 000
Union: 01 - Serv Emp Int Loc 615-Custodial
A minimum of five years custodial or related cleaning industry experience required
Must be able to routinely communicate clearly in English (verbally and in writing) with co-workers and customers in a professional environment.
Strong leadership, judgment and decision-making skills.
Demonstrated mastery of the proper operation and maintenance of all primary floor care and carpet cleaning equipment.
Quality focused and customer service oriented. Must provide responsive customer support in all phases of custodial and related building operations.
Must observe and comply with all standard safety codes and practices and perform work in accordance with recognized industry and university standards.
May be assigned to work independently or as part of a team under the guidance and direction of the Area Supervisor and/or other Crew Chief. Available to respond to off-hour emergencies as needed.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest.
Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements.
Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.