The purpose of this job/position is to function as a member of the Rehabilitation Services patient care team in Outpatient Rehabilitation Services. Patient Access Service Specialist gathers and records required information about patients; provides specific customer services which include screening for financial eligibility, confirming health insurance coverage and individuals obligations, obtaining necessary authorizations for care, scheduling appointments, phones, billing, cash handling and assisting patients in an office or clinic setting. This classification is part of the Patient Access Services classifications which include PAS Trainee, PAS Specialist, PAS Resource Specialist and PAS Coordinator 1-3. The PAS Specialist is distinguished from the higher PAS classifications by the lack of responsibility for providing guidance and leadership to other PAS positions.
Six months of work experience in a medical office setting, including high volume direct patient contact OR
One year of work experience in a high volume direct public contact position
Successfulcompletion ofthe required PAS initial training and core competency assessment before or during the trial service period.
Basic computer keyboarding skills including typing of 30 - 45 wpm
Able to sit for up to four hours at a time, bend to reach files
Able to multi-task with incoming calls and interruptions from staff and patients with questions.
Excellent attendance, Record of reliable attendance, punctuality, and proven successful performance at past and present
Proven and effective communication skills
Able to work independently with little direct supervision.
Detail oriented, highly accurate and able to multi-task in high volume situations
Able to recognize problems and proactively solve or correct them
Must be able to perform the essential functions of the position with or without accommodation
Rehabilitation scheduling experience
High level of customer service
Six months of experience with high volume, multi-line phone system
Previous cash handling experience.
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm