Indiana University Purdue University Indianpolis - IUPUI
Location: Bloomington, Indiana,
Internal Number: 296408
INDIANA MEMORIAL UNION (BA-IMAU-IUBLA)
The Division of Student Affairs is focused on building a strong foundation to ensure every student's IU experience is positive, safe, healthy, and meaningful. The Division of Student Affairs staff and 19 departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority and their health, safety, and overall well-being are our core mission.
The Indiana Memorial Union (IMU) has been the heart of the Indiana University Bloomington campus for more than 100 years. Each year thousands of students, faculty, staff, alumni, and guests enjoy the many amenities and opportunities the IMU has to offer.
The Indiana Memorial Union (IMU) Meeting Services staff is responsible for handling all functions related to meeting support within the IMU, making sure no detail is overlooked. With nearly 100 years of special event experience, about 50,000 square feet of meeting space, and almost 30 venue spaces to choose from, the IMU hosts thousands of events each year.
The Set-Up Coordinator is a member of the IMU team that is responsible for the on-site customer service experience as well as the set-up of physical furnishings and technology in the Indiana Memorial Union function rooms. This position works an average of 30 hours a week or more, up to 39 hours per week.
Reads and interprets set-up sheets. Works with event management concerning logistical requirements. Oversees and participates in the set-up of meeting rooms, banquet rooms, performance halls, classrooms, outdoor venues and other facilities. Interacts with clients to determine customer needs and resolve problems or concerns.
Participates in the clean-up of all venues after events and meetings. May perform custodial duties on a regularly assigned area or on an as needed basis. May maintain database to track usage and location of equipment.
Assembles, operates and ensures public address and audio-visual equipment is in good working order. Inspects equipment for defects or damage and notifies maintenance personnel or outside service contractors for repairs.
May maintain database to track usage and location of equipment. Consults with supervisor and other personnel to resolve problems, such as facility needs and maintenance, equipment performance, output quality, and work schedules. Fills in for supervisor in his/her absence scheduling and training hourly employees on work activities. Trains employees in work and safety procedures and departmental policies.
Drives vehicle as needed.
Specific department responsibilities:
This person is the on-site Meeting Support Services departmental contact for the client.
Works directly with the client once they are physically in IMU function rooms to respond to their potential changes in set, technology needs, emergencies, and last-minute needs for their event.
Typical furnishings include tables, chairs, staging, sound equipment, AV equipment, room lights, and miscellaneous other items. This position verifies the set is in accordance with the client's specifications, that all equipment is set, tested and fully operational.
This position also organizes and oversees the hourly, student and part-time employees assigned to the specific work shift. Responsible for other duties as assigned.
High school diploma or GED.
1 year of setup/facility support experience.
LICENSES AND CERTIFICATES
Possess a valid driver's license with the ability to be insured by Indiana University.
Ability to work in a safe and efficient manner.
Ability to interpret and follow instructions.
Knowledge of materials, methods, and the tools used to perform job duties.
Ability to operate the machinery and equipment used in area of expertise including Public Address systems, audio-visual equipment, spotlights, projectors, screens, overheads, cordless microphones, electrical lighting equipment, and other basic hand tools.
Ability to interpret blue prints or other sketches and drawings.
Ability to operate a computer.
Interpersonal skills and a customer service orientation.
Ability to effectively communicate and exchange information with a wide diversity of individuals, and the ability to remain polite and responsive.
Comfortable making decisions that directly influence the IMU customer service reputation, which directly affects the department's ability to generate bookings and revenue.
Proficient computer skills, including software and internet.
Experience at a conference center or in a conference/meeting facility.
Working Conditions / Demands
This role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs. This role requires the ability to move objects weighing up to 25 pounds. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at firstname.lastname@example.org or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.