Half Time, Days, 24 hours/week, Every Friday & Saturday
$500 Retention Bonus Available!
Starting rate of $25.64 per hour, additional consideration based on years of experience. A differential is provided for flexibility associated with scheduling. +$2.50/hr for weekend shifts.
Boulder Community Health is a Certified Level II Trauma Center. We are honored to hold the awards of 2019 Best Medical Facility from Boulder Weekly, 2019 Best Medical Center from Yellow Scene’s, and Best Local Employer from Daily Camera. Come be part of an independent, community-focused health system; feel good knowing that your work will make a difference in people’s lives and positively contribute to the community.
Boulder Community Health is a not-for-profit, integrated regional health system with facilities throughout Boulder and the surrounding areas. Our mission is to provide our community with the highest value healthcare in an innovative, patient-centric environment. Our vision: We are partnering to create and care for the healthiest community in the nation. BCH is known across Colorado for its clinical excellence in heart care, orthopedics, cancer care, surgery, primary care, emergency and trauma, urgent care, stroke care and neurology. Some 540 physicians in 54 medical specialties have privileges at BCH.
POSITION SUMMARY As a clinical employee for Behavioral Health Services which serves the needs of young, middle and older adults the TLC Clinical Intake Evaluator is responsible for the triaging, assessment, crisis counseling, and appropriate placement of patients either in BHS programs or other programs. The position includes liaison with all Boulder Community Hospital’s programs, Mental Health Center, law enforcement, and community providers of Mental Health Services and self-help organizations.
JOB QUALIFICATIONS Education or Formal Training
Master’s Degree in Psychology or related field with one (1) year experience in a psychiatric or addictions intake setting or treatment setting preferred; or
RN with five (5) years psychiatric treatment experience preferred, and one (1) year experience in psychiatric or addictions intake setting or treatment setting preferred.
Special Qualifications (licensure, registration, etc.)
Colorado LPC, LCSW, LMFT, LAC, or Psychologist Licensure required for Licensed TLC Evaluator position.
Colorado Registered Psychotherapist or LPC Candidate required within 3 months of hire for non-licensed Clinical Intake Evaluators
Knowledge, Skill and Ability
Demonstrates knowledge of area resources and mental health laws.
Ensures confidentiality of all appropriate written and verbal documents and interactions, respectively.
Demonstrates knowledge of insurance and managed care companies.
Demonstrates knowledge of DSM-V and its use in evaluations.
Able to deal tactfully with all clients, third party payers, attorneys, all hospital staff, and physicians.
Able to prioritize responses to telephone inquiries and assessments.
Knowledge of developmental issues related to the life span, from adolescent through geriatrics.
Essential Duties and Responsibilities
Demonstrates service excellence in job performance based on the six house values of ENCORE!
Provides program information to client, providers and units — either written or over the phone.
Triage calls to determine need for treatment assessment or referral based on clinical information.
Demonstrates understanding of financial information, third party payers and its effect on triage.
Provides consultation/problem-solving to members of the Department of Psychiatry, medical staff, medical units of BCH and clinicians in the community.
Assists Boulder Community Hospital staff and community affiliates in the admission of their patients to BHS programs.
Facilitates assignments of a physician or clinician as appropriate for admission providing clinical and financial information.
Provides ongoing communication with the Mental Health Partners, triaging their patients and maintaining a balance on the unit.
Consults with unit staff and managers regarding areas of concern and communicates pertinent information to the TLC Coordinator and other BHS coordinators.
Provides support and follow-up of cases referred during evening and weekend hours.
Demonstrates knowledge of all BHS programs.
Performs initial intake assessment for all BHS programs.
TLC CLINICAL EVALUATOR RESPONSIBILITIES
Take report from TLC intake representative (including report on inpatient acuity).
Review evaluation schedule and review all PI’s requiring evaluations.
Review pending file and be prepared to provide update information as needed.
When writing an evaluation complete all information in a thorough, legible, and professional manner.
Record all update information on the PI continuation log and attach to the evaluation file. All information in the file should be added in order of date and time, with the most recent being on the top of the file. Write the original date of the PI at the top of the current page.
Take phone calls while in the TLC office according to guidelines.
When not taking phone calls, doing evaluations or writing up evaluations, the Clinical Evaluator should be doing QA reviews and reports and following up on cases as needed.
Copies of PI’s should be routed to the TLC PI tray in the TLC office.
When ER staff calls TLC requesting an evaluation for an insured patient, the Clinical Evaluator will respond within 30 minutes. Be certain the insurance calls for a TLC evaluation not another assessment team. If unable to respond to the ER in thirty minutes call with a definite time.
When ICU or a medical unit requests an evaluation, a TLC evaluator will coordinate the scheduling and accomplishment of this in a timely manner not to exceed three hours.
During after-hours evaluations the Clinical Evaluator will attempt to obtain insurance treatment authorization and ensure this information is coordinated with UR.
All evaluations are to be coordinated with the admitting doctors, case managers and nurses.
If inpatient unit refuses an admission, query the charge RN regarding which manager/director gave the rejection authorization.
Working environment/Physical Activities
Accomplish tasks while working under pressure of consistent deadlines.
Works in artificial light and sits for long periods of time.
Works in a high stress and noisy environment.
Maintains a heavy workload on daily basis and is able to accomplish tasks while being consistent with ENCORE! behavioral standards.
About Boulder Community Health and Boulder, Colorado
Uncompromising medical excellence delivered with respect and compassion. Since 1922, Boulder Community Health has built a strong reputation on these values. As community-owned and operated not-for-profit hospital and clinic locations, we remain dedicated to the evolving needs of our citizens and providing access to high-quality care.
Nestled in the foothills of the Rocky Mountains, the Boulder lifestyle is conductive to enjoying the outdoors and brings a fresh perspective to healthcare practice.
Surround yourself by natural beauty and an active, life-embracing community. Enjoy state-of-the-art facilities and equipment along with competitive compensation and benefits, including health/dental/life, tuition reimbursement, on-site fitness center, Employee Wellness, Employee Activities & Discounts, and many more!
EOE/Affirmative Action/Drug-free workplace
Internal Number: 24398
About Boulder Community Health
Boulder Community Health was recently honored as Best Local Employer by the Daily Camera in the 2018 Boulder County Gold, their People’s Choice Awards for businesses in Boulder County. Come join us and be a part of an independent, community-focused health system and feel good knowing that your work will make a difference in people’s lives and be a positive contribution to the community.
Uncompromising medical excellence, delivered with the values of respect and compassion. Since 1922, Boulder Community Health has built our reputation on this promise. As a community-owned and operated not-for-profit hospital and clinics, we remain dedicated to meeting the evolving healthcare needs of our citizens and providing access to high quality medical care. Our state-of-the art facilities are home to many medical professionals who offer an extensive range of medical services.
Nestled in the foothills of the Rocky Mountains, adventure awaits you right outside your door. Big, beautiful vistas, serene snow-capped mountains, and a lifestyle conducive to enjoying the outdoors bring a truly fresh perspective to our practice of healthcare.
Surround yourself by natural beauty and an active, ...life-embracing community, while you enjoy state of the art facilities and equipment along with a competitive compensation and benefits package, including health/dental/life, paid annual leave, tuition reimbursement and much more.