The Office of Admissions is the front-facing department to the public for undergraduate recruitment for the Indiana University Bloomington campus. The Office of Admissions is responsible for recruiting the freshman class each year, counseling prospective students and their families about the admissions process, providing accurate information to the public about our recruiting requirements and standards, and marketing Indiana University Bloomington.
The Part-Time Welcome Center Representatives are members of the Office of Admissions Welcome Center team and will assist with enhancement of the visitor experience in the Office of Admissions Welcome Center, located in Ernie Pyle Hall. Staff will interact with prospective college students and their families at the Welcome Center and assist with guest check-in, answering questions from prospective and admitted students and their families, and assist with events and programs, campus tours, and special group presentations. Welcome Center Representatives will assist with the quality control of campus visits and coordination of special group visits and tours, participate in special projects as assigned, and contribute to on-going research, benchmarking, and special projects related to recruitment.
High school diploma or GED and currently enrolled as a student at Indiana University.
Two years of experience working in a fast-paced, complex customer service area.
Proven ability to perform various tasks simultaneously with consistently high accuracy while dealing with the public in a high volume, high stress environment. Ability to exert a consistent positive temperament with continuous public interaction. Demonstrated analytical ability to resolve both administrative and procedural problems. Ability to exert initiative, reliability, flexibility, and positive attitude while handling stressful situations and confidential information and materials. Ability to exhibit competence, patience, and tact in a fast-paced environment.
Bachelor's degree. Knowledge of the university's admissions requirements. Experience in a higher education setting. Knowledge of the university's academic programs and academic record keeping systems. Working knowledge of IU systems and policies and procedures. Excellent communication skills using a variety of mediums, keyboarding skills, and knowledge of Microsoft Word, Excel, Access and Outlook and other tools, office equipment, and resources.
This postion will work on campus at the Ernie Pyle Welcome Center.
These positions will be on-campus and cover shifts from Monday - Friday, 8:00 a.m. - 5:00 p.m. and possible Saturdays from 8:00 a.m. - 2:00 p.m.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at email@example.com or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.