The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 117,000 living alumni around the globe.
The Admissions Specialist Assistant works closely with the Associate Director of Student Recruitment to coordinate messaging and detailed information for prospective students, current students, faculty, campus colleagues and other key stakeholders. Utilizes excellent judgement to respond to a wide range of inquiries from stakeholders with exemplary customer service. Creates first impression of Kelley Information Systems Graduate Programs. Involves responding to requests for additional information, determining what response/material/action best meets their needs. Processes applications and records, including transcripts, resumes and additional materials for admission to the ISGP MSIS Program.
This position provides extensive administrative support in a fast-paced office and works closely with the admissions process, as it serves as first point of contact for visitors to the ISGP Program administrative office.
Admissions process duties include maintaining/improving efficiency of the admissions process, managing student record data, tracking changes to student files and providing updates, receiving and maintaining applications and records, serving as a resource to answer prospective students' questions, and disseminating information to university and external audiences about admissions policies and procedures.
Administrative duties include maintaining staff schedules, scheduling prospective student interviews, preparing for meetings, updating recruiting materials with current information, and providing secretarial support in an office where excellent customer service skills and the ability to multitask are required. With many areas of responsibility, attention to detail and the ability to prioritize tasks are extremely critical.
High school diploma or GED and two years of experience working in a fast paced, customer service area.
Combinations of education and related experience may be considered.
Ability to effectively communicate and exchange information.
Working knowledge of IU systems and policies and procedures. Excellent communication skills using a variety of mediums, keyboarding skills, and knowledge of Microsoft Word, Excel, Access and Outlook and other tools, office equipment, and resources.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
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About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.