This part-time position provides operations support for the Center for Workforce Solutions.
The Center for Workforce Solutions (CWS) is responsible for providing corporate training and professional development and also administers state and federal workforce grants to meet the workforce needs of Hampton Roads. The Operations Support Specialist position supports the creation of courses and classes in the Center for Workforce Solutions' (CWS) database system, assists in student registration including payments and refund functions. The position may perform functions related to bank deposits, room use management, office supply inventory management and the purchasing of programs materials for the Center for Workforce Solutions programs.
As needed, this position will provide receptionist/clerical duties. This position is the first impression of the department for all callers and visitors. The goal is to make callers, students and visitors feel comfortable and valued while on our premises and to be a problem solver for students and staff. It requires the ability to assist with special projects, follow instructions, and meet deadlines.
Knowledge of and ability to use a variety of PC-based software including Microsoft Word, PowerPoint, Excel and Outlook.
Ability to learn new technology for course and student management
Ability to communicate effectively, both orally and in writing
Ability to accurately key data into student information system
Ability to work independently and cooperatively as a team member
Ability to problem solve, work accurately with details, and organize data
Demonstrated skills in customer service and telephone etiquette
Internal Number: 32822
About Tidewater Community College
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.