Clerical Position - McDowell Extension Office 16550
The WVU Extension Service (WVUES) is seeking applications for a Clerical position. This position headquartered in Welch, WV provides administrative secretarial support in the McDowell County Extension Office for the Programs of the WVU Extension Service.
In order to be successful in this position, the ideal candidate will:
Greet visitors when they come to the office area, determine nature of visit and direct visitor to the appropriate staff member. Answer telephone, screen calls and clearly communicate messages to faculty and staff by determining the nature of the call and respond to general inquiries, including dissemination of general information including program procedure and policy information.
Oversee maintenance of office machines and equipment, troubleshoot issues as necessary, repair issues if possible, consult CPC if repair is necessary and supervise necessary repair or other solution.
Maintain confidential volunteer files for vetting and request appropriate background checks or trainings as needed, maintain 4-H club enrollments.
Assess daily and weekly tasks list and delegate tasks to volunteers, or student workers as available.
Utilize database programs specific agent needs such as ZSuite (4-H), Access (ANR), etc.
Maintain supply of readily available soil test kits and provide standard information clients interested in soil testing, direct them to ANR agent for more information specific to their individualized test.
Maintain, review and update records and files FCD, ANR and 4YD agent.
Monitor program materials and supplies for agents and order if necessary.
Support Family Nutrition Program paraprofessional needs.
Contact community supporters and volunteers for Extension programs as needed.
Troubleshoot and handle critical system problems as necessary.
Advise agents on office budgetary matters such as current balance of each account and projected yearly expenses.
Submit bills and credit card statements to County Commission.
Document bank statements for all Extension-related groups.
Handle payments for all 4-H related activities.
Stay current on software and applications related to Extension programs.
Work Hours: 22.5
Pay Grade: 8
High school diploma or GED.
Six (6) months of experience in an office environment.
Ability to operate and troubleshoot standard office equipment.
Ability to balance monthly budget reports and keep accurate, timely records.
Ability to market and promote Extension programs to local constituents.
Ability to learn the policies and procedures of the program centers, WVU Extension Service, WVU, state auditor's office, and the Mercer. County Commission and Mercer County Board of Education.
Ability to function well in a fast-paced environment evolving environment and take initiative to look for solutions.
Ability to assess current situations, determine the best course of action, monitor for needed changes and ask for assistance if needed.
Ability to examine workload and delegate to volunteers and Mountaineer temp if available, monitoring their progress and assisting if needed.
Ability to trouble shoot technology and equipment and willingness to seek help if needed.
Valid Driver's License.
At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.
From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley -- the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position.
Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.
West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: Mar 15, 2021
Posting Classification: Classified
Exemption Status: Non-Exempt
Benefits Eligible: Yes
Internal Number: 224563
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.