Our Technical Support area within Information Technology Services at Bluegrass Community and Technical College is in need of a part-time technical support technician at the Georgetown campus. This position will assist with general desktop support, trouble tickets, printer assistance, computer rotations, software installations, and general troubleshooting. In addition, this position will assist students, faculty, and staff in a lab environment.
The ideal candidate will have strong customer service skills. They will also be a reliable, detail oriented, well-organized, clear speaking, hardworking, and self-motivated individual, who consistently demonstrates a positive attitude and willingness to exceed expectations in every task. The candidate must be able to work on multiple tasks at a time and be able to work both independently and within a team environment.
*Posting is open-ended and will be filled according to need.
Please see duties in Summary.
Minimum Education/Experience Requirements:
High school diploma/GED.
Understanding and experience with the following is required:
Various computer hardware specifications
Computer software installations
Troubleshooting computer issues
Cleaning and maintenance of computers
Basic networking knowledge
Understanding and/or experience with the following is preferable, butnot required:
Inventory management systems or spreadsheets
Computer management platforms such as SCCM
Please apply by completing the online application. In addition to completing the online application, you may also send a letter of interest and your resume to BL-ITTemp@kctcs.edu.
Internal Number: 67504
About Bluegrass Community and Technical College
Bluegrass Community and Technical College (BCTC) is a member college of the Kentucky Community and Technical College System. As one of the two largest colleges in our system, BCTC transfers more students to four-year universities than any other college in the state. It awards certificates, diplomas, and associate degrees in more than 40 career and technical programs with day, evening, and online classes serving more than 16,000 students annually at seven campuses. Customized workforce training serves more than 500 businesses annually. BCTC provides excellence in learning and service with caring, experienced professors, helpful staff, and excellent facilities and a focus on student success. The college sustains strong partnerships with our communities to improve economic vitality and quality of life in the region.