This position assists with daily tasks in the clinic's contact lens department and eye wear center. Duties include ordering, returning, verification, and dispensing of contact lenses, including documentation. Other duties include insurance verification and notifying patients when their orders arrive.
Provides quality patient care and assists with frame selection, dispensing, adjustments, and repairs. Orders and receives eye wear materials and assists in the inventory process. Assists in related administrative responsibilities required for the operation of the School's eye wear center. Additional responsibilities include answering the telephone in the eye wear center. Monitors eye wear center email account and respond, accordingly. Monitors and maintains the physical condition of the eye wear center.
High school diploma or GED and one year of experience in a medical environment or with medical records.
Hands-on experience with a practice management system. Customer service experience. Intermediate computer skills, including with software packages such as Microsoft Office Suite. Understanding of medical chart maintenance and insurance. Excellent interpersonal skills with a customer service orientation. Ability to effectively communicate and exchange information with a wide diversity of individuals, including clientele. Ability to work well with people, and in a diplomatic manner. Ability to perform multiple, concurrent tasks in a busy interactive environment with frequent interruptions while maintaining confidentiality in all capacities of position and ability to comply with federal and state regulations. Good organizational skills. Ability to deliver excellent patient care and ability to demonstrate a team attitude.
Indianapolis, Indiana - Indianapolis Eye Care Center
The Indiana University School of Optometry's Indianapolis Eye Care Center (IECC) is located in the Eugene and Marilyn Glick Eye Institute, located at 1160 W. Michigan St. on the IUPUI campus.
This position may be scheduled up to 29 hours per week.
Salary Plan: HR
Salary Grade: HR
Job Function: Temporary Hourly
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.