Staffs the lobby desk, answers inquiries from visitors, monitors phone, security technology including cameras and electronic door system.
Patrols the Museum galleries as assigned, ensuring visitors follow all museum safety / security rules and all university guidelines.
Maintains the safety of museum visitors and security of museum holdings.
Oversees physical requirements of building and responsible for entire building when closed to public and staff.
Responds to building emergencies and fills in at lobby desk as needed.
Provides operational support, including security monitoring and identification checks at designated entrances and areas, ensuring compliance with internal policies and procedures.
Completes incident reports and makes appropriate notifications to the proper parties, completing work with a moderate degree of supervision.
Performs other related work as needed.
Experience in customer service and assistance roles in organizations with visiting public.
Demonstrated capacity to work independently in an organized detailed manner.
Independent judgement to appropriately manage and escalate workplace events in accordance with organizational guidelines.
This role will perform many tasks standing / walking throughout the facility for extended periods.
Cover letter (required)
Three Professional References Contact Information (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR09977
About University of Chicago (UC)
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.