The Community Health Worker (CHW) will provide screening, education, coaching, and referrals, and follow-up for health and social services. This work will take place in community settings, including, but not limited to, onboard a mobile health unit. This role will focus on The Family Van's new mental health initiative to raise awareness and reduce stigma associated with mental illness. This person will coordinate our mental health programming and provide one-on-one support and education to people at risk for anxiety and depression. This person will also perform outreach activities in the community, including leading workshops, representing the organization at special events, and promoting the Van's services. They will work with collaborators and community agencies, especially those serving
immigrants, to increase access to health care and address the social determinants of health. The CHW will work closely with students, volunteers, and community members in the role of educator and mentor. This is a part-time position (approximately 20 hours per week) with occasional weekend and evening events.
-Identify community members at risk for depression and anxiety through mental health screening and education.
Provide one-on-one support in-person, on the phone, and through video conferencing to people experiencing stress and other mental health challenges.
Provide preventive health screenings like blood pressure, blood sugar, cholesterol, body mass index (BMI), and pregnancy testing
Educate clients and community members about the prevention and management of common chronic conditions.
Refer clients to appropriate health and social services. Follow-up with clients to ensure they received the services they needed.
Continuously expand knowledge and understanding of community resources, services and programs
Actively listen to clients, seek to understand spoken and unspoken needs, and develop rapport for the purposes of empowering clients to take steps to improve their health and the health of their families.
Document client encounters using a web-based form on a laptop computer or tablet.
Assist with training, orientation, and management of students and volunteers
Attend community meetings to stay connected to communities The Family Van serves and build relationships with other community leaders
Participate in weekly staff meetings
Work as a team under the supervision of Assistant Director on the mobile unit
Plan and conduct workshops and other special events
Working effectively within a culture inclusive of individuals with diverse backgrounds, styles, abilities, and motivations, and appreciate and leverage the capabilities, insights, and ideas of all individuals.
This is a one-year term position with a strong potential for renewal.
3 or more years in a health care or social service position. Experience working with diverse communities, people with mental illness and/or substance use disorder as well as immigrants and their families, LGBTQ persons, people with limited financial resources, formerly incarcerated persons, and those without health insurance.
Fluency (written and oral) in English and Portuguese or Spanish
Basic computer skills (Email, Word, Internet)
High school diploma or GED
While candidates who are fluent in Spanish will be considered, strong preference will be given to people fluent in Portuguese. Strong interpersonal skills; ability to juggle multiple tasks with competing priorities; critical-thinking skills; familiarity with Boston-area health and social service resources; experience representing an organization effectively to the public and responding appropriately to e-mail and phone inquiries. Additional language skills are a plus, especially Cape Verdean Creole, Haitian Creole, and Arabic. Excellent communication skills and the ability to build trust and rapport with people of all backgrounds and life experiences required. Ability to manage a specific program and evaluate its effectiveness as well as the ability to work in tight quarters (Mobile Unit).
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 53147BR
About Harvard University Medical School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.