Essentials

Position Title: Operations Associate (mentored apprenticeship)

Type: Part-time temporary or leading to potential Full-time; Entry-level to Experienced)

Reports To: Executive Director

Start Date: Position currently open (start date negotiable)

Duration: 6 months (extension conditioned on performance review)

Hours: Part-time. Minimum 25-30 hours per week (negotiable, depending on experience)

Work Location: Both in-person at 21Wilberforce Office in Falls Church, Virginia (preferably min. 2 days/week) and remote (determined by supervisor). Negotiable during pandemic.

Compensation: Monthly retainer determined according to experience and agreed-upon weekly/monthly hours.

Organization

The 21Wilberforce Global Freedom Center (https://21wfreedom.center/about-21W), a small, agile, and high impact Christian NGO, prioritizes rapid execution of its model. We are an international Christian human rights nonprofit organization dedicated to addressing the growing global need to protect and advance the fundamental and universal right to freedom of religion, belief, and conscience (FoRB). We seek to stand with, advocate for, and tangibly support people and communities that are threatened or are being persecuted because of their religious faith, beliefs, or acts of conscience.

Position Description

The position of Operations Associate is a mentored apprenticeship that provides hands-on, “in-the-field" training on planning and executing tasks, structures, and processes related to managing the operations of a human rights advocacy nonprofit. The 21Wilberforce Associate program is designed to provide selected candidates with the experience, learned skills and confidence to play effective development and leadership roles in their fields. Fully integrated into the 21Wilberforce team, Associates are non-staff-employee independent contractors that are either volunteers or stipend/retainer-supported and are part- or full-time.

Successful candidates that join our team understand how to work effectively and collaboratively as a team member as well as operate independently, with no task too big or too small to take on. As such, we are looking for someone who can execute and improve upon existing business processes, as well as take a proactive approach to new tasks and responsibilities. Existing technical skillsets are less important than attitude and values.

The Operations Associate will work directly with and be mentored by our Executive Director (and coached by our Office Director) in processes of bookkeeping/finances, donor relationships, facilities management, human resources, IT support, corporate governance and other areas related to nonprofit operations. The position aids senior management in executing tasks and operations of company financial management and records, payroll, benefits, donor relations and development support, event planning, etc. In addition to helping the Executive Director and President, the Operations Associate will work directly with and supply key operational support for team leads on programs, communications, development, and training.

Examples of Operations Responsibilities (some roles shared)

• Interface with and help supervise company contract vendors and operational relationships: communications; bookkeeping, accounting; facilities; payroll and benefits; banking; permits and licenses, etc.
• Assist in fulfilling all development protocols established by 21Wilberforce, including donation management, donor development and appreciation, and assist in programming and executing donor development events.
• Serve as an administrative organizer for 21Wilberforce, contractors, volunteers, and help coordinate schedules and programmatic activities.
• Serve as a public liaison/correspondent for 21Wilberforce, with tasks including fielding public and constituent inquiries/communication by phone, email, or general mail, and directing specific mail or email requests to the appropriate staffer.
• In consultation with supervisor, help manage purchasing, inventory control, licensing, etc.
• Participate in all relevant scheduled meetings, including weekly staff meetings.
• Other duties as decided by Executive Director or President.

To apply:

Please submit a cover letter and resume to Jgongwer@21wilberforce.org with “Operations Associate” in the subject heading.

John Gongwer

Executive Director

Email: jgongwer@21wilberforce.org

21wilberforce.org | 21wfreedom.center

405 North Washington St, Suite 300

Falls Church, VA 22046

Desired Profile

• Shared faith and values with the 21Wilberforce team.
• Excellent oral and interpersonal skills, ability to work in a team environment.
• Strong project management skills, including the ability to work independently in a fast-paced environment, prioritize work, and manage multiple, diverse, and competing priorities while meeting deadlines.
• Exceptional attention to detail.
• A commitment to working across a diverse organization where all views are respected, opposing views welcomed, and hierarchy is minimized.

Office/Technical Skillsets/Competency Qualifications

• Required:
  • Proficiency in Microsoft Office Suite and/or Google Office Suite (especially spreadsheets and word processing), Internet research skills
• Useful, but not required (training will be provided as needed):
  • Familiarity or basic competency in Salesforce, QuickBooks Online, and nonprofit CRM and engagement platform
  • Zoom meeting/webinar administration
  • Basic graphic design and presentation apps (e.g., Canva, Adobe Creative Suite or equivalent)
  • Microsoft Office Server Admin